Contact Us

Talk to WisdomUp about an order, a warranty claim or a bulk enquiry — by WhatsApp, phone or email.

Support hours: Mon–Sun, 10:00–18:00 PKT

Where we are

WisdomUp operates from Karachi, Sindh, Pakistan, and ships nationwide. We are an online retailer and do not currently run a walk-in showroom, so orders, returns and warranty claims are all handled through the channels above.

What to include

To get an answer in one reply rather than three, please include:

  • Your order number, if the question is about an existing order.
  • The product name or model.
  • For a fault or a damaged delivery, photographs or a short video.

Buying in volume

For quantity pricing and corporate gifting, see corporate orders, or go straight to the bulk order form — it captures what we need to quote and reaches the same team. Distribution outside Pakistan runs through international & export.

Partnerships

Creators and reviewers should start at the Content Creators Program. If you want to stock WisdomUp in your shop, Where to Buy explains how. To earn on people you refer, see the Referral Program.

Before you write

Many questions are already answered in the Help Centre, Shipping Policy, Exchange & Refund Policy, Warranty Policy and the product manuals. You can check where a parcel is from the Order Tracker without contacting us at all.