WisdomUp – Frequently Asked Questions (FAQs)
Q: “What products does WisdomUp offer?”
WisdomUp offers a wide range of high-quality mobile accessories, including Wireless Earbuds & Headphones, Neckbands, Power Banks, PD Chargers & Adapters, Charging & USB Cables, and Bluetooth Speakers.
Q: “Are WisdomUp products original?”
Yes. All WisdomUp products are 100% original, carefully tested, and quality-checked before distribution.
Q: “Do WisdomUp products come with a warranty?”
Yes. WisdomUp products include brand warranty. The warranty period varies depending on the product category.
Q: “What does the warranty cover?”
The warranty covers manufacturing defects only. It does not cover physical damage, water damage, voltage issues, misuse, or unauthorized repairs.
Q: “How can I claim the warranty?”
A valid purchase invoice is required. The product must be within the warranty period and the issue must be a manufacturing defect.
Q: “Do WisdomUp chargers support fast charging?”
Yes. WisdomUp PD chargers, cables, and adapters support fast, safe, and efficient charging depending on device compatibility.
Q: “Are WisdomUp products compatible with iPhone and Android devices?”
Yes. WisdomUp accessories support Android, iPhone, and Type-C devices.
Q: “Are WisdomUp products safe for mobile batteries?"
Yes. WisdomUp products include over-voltage, over-current, and short-circuit protection.
Q: “Where can I buy WisdomUp products?"
WisdomUp products are available through authorized dealers, retail outlets, and selected online platforms across Pakistan.
Q: “Do you offer wholesale or bulk purchase options?"
Yes. Wholesale and bulk purchasing options are available. Please contact our sales team for details.
