Privacy Policy

Welcome to WisdomUp ("we", "our", or "us"). We are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website or contact us through any communication channel.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information
When you register, place an order, or contact us, we may collect:
• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment details (processed securely via third-party providers)

B. Non-Personal Information
• IP address
• Browser type and device information
• Website analytics and usage statistics via cookies

2. How We Use Your Information

We use your information to:
• Process and deliver your orders
• Provide customer support
• Improve website performance and user experience
• Send promotions, updates, and product announcements (with your consent)
• Prevent fraud and ensure website security

3. Cookies & Tracking Technologies

We use cookies to:
• Maintain login sessions
• Remember cart items
• Analyze browsing patterns to improve services

You may disable cookies in your browser settings, but doing so may affect website functionality.

4. Sharing of Information

We do not sell or trade your personal information.

We may share limited information with:
• Delivery partners (to ship your orders)
• Payment gateways (for secure transactions)
• Service providers (hosting, analytics, support)

All partners follow strict confidentiality and security standards.

5. Data Protection & Security

We implement security measures to protect your data from:
• Unauthorized access
• Data loss
• Misuse

While we strive to safeguard your information, no online system is 100% secure. Please keep your account login details confidential.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies separately.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years old. If you believe such data has been collected, please contact us immediately for removal.

8. Your Rights

You have the right to:
• Request access to your personal data
• Update or correct your information
• Request deletion of your personal data
• Unsubscribe from marketing communications anytime

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or wish to submit a request, feel free to contact us.